Arkan Wealth

Grievance Redressal

If something has gone wrong with our mutual fund distribution services, tell us. This page explains how to raise a complaint and how to take it further if we do not resolve it.

Step 1

Write to us or call us

Share your name, registered mobile number or PAN, folio number if you have it, and what went wrong. We acknowledge every complaint and aim to resolve it within 21 calendar days.

Step 2

Contact the fund house

If your complaint is about a transaction, a statement, a redemption or a folio, you can also write to the investor service desk of the mutual fund company (AMC) concerned. Its contact details are on its website and on your account statement.

Step 3

Escalate to the regulator

If your complaint is not resolved to your satisfaction, you can escalate it to:

Step 4

Online Dispute Resolution

If you are still not satisfied after the steps above, you can start online conciliation or arbitration through the SMART ODR portal.

Arkan Wealth (Karan Walia) is an AMFI-registered Mutual Fund Distributor, ARN – 370757. This page covers complaints about our mutual fund distribution services.